Our consultants help compliance, risk and policy teams handle new requirements, remediation and growth without permanent headcount. Many have worked inside highly regulated companies including large banks as chief compliance officers or senior advisors.
What our consultants do
- Compliance advisory on fair lending and other banking and lending regulations (see the list below)
- Part-time compliance advisory
- Compliance and risk project support
- Enterprise risk management, including the ERM role in stress testing
- Enterprise policy development and implementation across credit, controls and operations
- Process and control management
Regulations and frameworks our compliance advisors support
Advisory support related to many federal and state banking and lending regulations, privacy rules and risk frameworks, including but not limited to:
Credit and fair lending
- Equal Credit Opportunity Act (ECOA; Regulation B) and fair lending programs
- Fair Housing Act (FHA)
- Truth in Lending Act (TILA; Regulation Z)
- Credit Card Accountability Responsibility and Disclosure Act (CARD Act) of 2009
- Fair Credit Reporting Act (FCRA; Regulation V), including the FACT Act
- Metro 2 credit reporting standards
- Military Lending Act (MLA)
- Servicemembers Civil Relief Act (SCRA)
- Unfair, Deceptive or Abusive Acts or Practices (UDAAP and UDAP)
- Community Reinvestment Act (CRA)
Mortgage lending and servicing
- Real Estate Settlement Procedures Act (RESPA; Regulation X)
- Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act; Regulations G and H)
- Mortgage Acts and Practices advertising rule (Regulation N)
- Flood Disaster Protection Act
- Making Home Affordable and HAMP loan modification programs
- State licensing and NMLS requirements
Collections
- Fair Debt Collection Practices Act (FDCPA; Regulation F)
- Telephone Consumer Protection Act (TCPA)
Deposits and payments
- Electronic Fund Transfer Act (EFTA; Regulation E)
- Truth in Savings Act (TISA; Regulation DD)
- Expedited Funds Availability Act (Regulation CC)
- Regulation D (reserve requirements and savings account transfers)
- Overdraft rules
Privacy, data security and consumer protection
- Gramm-Leach-Bliley Act (GLBA) of 1999 (Regulation P)
- California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR)
- New York DFS Cybersecurity Regulation (23 NYCRR Part 500)
- Payment Card Industry Data Security Standard (PCI DSS)
- Health Insurance Portability and Accountability Act (HIPAA)
- Americans with Disabilities Act (ADA)
- Elder financial exploitation prevention
BSA/AML and sanctions
- Bank Secrecy Act and anti-money laundering rules (BSA/AML)
- Know Your Customer and customer due diligence (KYC/CDD)
- USA PATRIOT Act, including Customer Identification Program (CIP) requirements
- Office of Foreign Assets Control (OFAC) sanctions
Bank governance, capital and risk
- Dodd-Frank Wall Street Reform and Consumer Protection Act
- Regulation O (loans to insiders)
- Regulation W (transactions with affiliates)
- Sarbanes-Oxley Act (SOX)
- CCAR and DFAST stress testing
- Basel capital rules
- Current Expected Credit Loss standard (CECL; ASC 326)
- Model risk management guidance (SR 11-7)
- FFIEC guidance
- NCUA rules for credit unions
- COSO enterprise risk management framework
Roles we place
- Compliance Advisor
- Fractional Chief Compliance Officer
- Operations Risk Manager
- Enterprise Risk Manager
- Compliance Analyst
Recent Augment work
- Strengthened the enterprise risk management function of a large mortgage aggregator by defining ERM’s role in stress testing a $430 billion portfolio.
- Supported the development and implementation of enterprise policies spanning credit, controls and operations for a Fortune 500 bank.
- Provided part-time compliance advisory support to a client.
- A fintech client added compliance and project management resources from Augment.
Regulator and leadership experience
Our consultants have worked directly with the OCC, the Federal Reserve, the CFPB, the FDIC, the NCUA, the SEC and FINRA, including regulatory exams, MRAs and consent orders. Several have served as chief compliance officers of banks and broker-dealers, and others have led operational, enterprise and model risk teams. Certifications held include CRCM, CAMS, CFE, CRMA, CRISC and CISM.
Examples from our consultants' careers
Work our consultants did before or alongside Augment, described without naming employers or clients.
- Served as chief compliance officer of a de novo community bank, building its bank-wide compliance program, including BSA/AML, OFAC, CRA and insider-lending oversight.
- Designed and implemented compliance management systems and managed regulatory exams for private banking clients.
- Built a UDAAP testing approach covering both controls and customer outcomes for a large bank.
- Stood up a TCPA compliance program for a mortgage servicer, including dialer changes and real-time mobile number identification.
- Sized the cost and operational impact of new debt-collection rules (Regulation F) for a large financial services firm and used testing to cut operating costs by $500,000.
- Ran BSA/AML, sanctions and SAR gap reviews and audits as a compliance advisor to banks and broker-dealers.
Frequently asked questions
How quickly can you start?
We can usually share consultant profiles the same day we first speak with you. Most consultants start 2 to 4 weeks after that first conversation, and our fastest start so far was 2 business days. We can move at your pace. More answers in our FAQ.
Which federal regulations do your compliance advisors cover?
Our compliance advisors support many federal banking and lending regulations, including fair lending (ECOA and Regulation B, the Fair Housing Act), TILA and Regulation Z, RESPA and Regulation X, FCRA, FDCPA and Regulation F, UDAAP, GLBA privacy rules, BSA/AML and OFAC sanctions. Tell us which regulations are in scope and we will match consultants with that experience.
Can we engage a compliance consultant part-time?
Yes. Engagements can be full-time or part-time, and there is no minimum engagement length.
How is pricing set?
Each consultant sets their own hourly rate and Augment adds a transparent margin. We aim to keep our gross margin at about 20%, well below traditional consultancies. You see each consultant’s billable rate on their resume before you interview.
Need analytics or risk talent?
Tell us what you need. We can usually share consultant profiles the same day. Read our FAQ.