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Augment Analytics

PROCESS & PROGRAM MANAGEMENT

Process, project and program management consultants

Big initiatives succeed when the person running them understands the business. Our project, program and process consultants have led system conversions, regulatory remediation, product launches and integrations at large banks and fintechs. They bring Agile, Lean Six Sigma and PMO discipline without the overhead of a large consulting firm.

Project and program management

  • System implementations and conversions
  • Product launches
  • Cloud and data migrations
  • Regulatory remediation programs, including MRAs and consent orders
  • Mergers, acquisitions and integrations
  • Vendor onboarding and third-party management
  • Change management
  • PMO setup and leadership

Process excellence

  • Process redesign and improvement
  • Current-state and future-state process mapping
  • SOPs, procedures and enterprise process standards
  • Controls design and testing, including SOX
  • Lean and Six Sigma projects
  • Operating model design
  • Automation and RPA roadmaps

Methods, tools and certifications

  • Agile, Scrum, SAFe, Kanban and Waterfall delivery
  • Jira, Confluence, MS Project, Smartsheet, Visio and ServiceNow
  • Certifications held by our consultants include Lean Six Sigma Green and Black Belts, Certified ScrumMaster and Professional Scrum Master, SAFe, and PMP

Roles we place

  • Project managers
  • Program managers and program directors
  • PMO leads
  • Process excellence and Lean Six Sigma leads
  • Product managers and product owners
  • Change managers

Recent Augment work

  • Led the finalization of a new Enterprise Process Standard for a top 50 bank, a responsibility handed over from a Big 4 firm.
  • Supported a top 50 bank’s large process excellence program.

Examples from our consultants' careers

Work our consultants did before or alongside Augment, described without naming employers or clients.

  • Ran SOX compliance programs, including process mapping, control testing and issue tracking, across more than 60 companies.
  • Used Six Sigma methods to cut disaster-recovery exercise planning from 9 weeks to under 6, saving about $700,000 a year.
  • Launched a secured credit card at a top 10 US bank and scaled it past 1 million customers.
  • Moved 60+ software engineers at a top 10 US bank to Agile delivery alongside automation and cloud migration.
  • Integrated two acquired start-ups into a large bank’s control environment.
  • Led an enterprise data program at a large bank to 88% of its annual target and an upgraded governance rating.
  • Built an automation roadmap for a lender’s operations targeting 30% cost savings.

Frequently asked questions

We can usually share consultant profiles the same day we first speak with you. Most consultants start 2 to 4 weeks after that first conversation, and our fastest start so far was 2 business days. We can move at your pace. More answers in our FAQ.

Yes. A consultant can step in when a project lead leaves or a program needs more senior oversight, and our consultants are experienced at getting up to speed quickly on scope, status and stakeholders.

Each consultant sets their own hourly rate and Augment adds a transparent margin. We aim to keep our gross margin at about 20%, well below traditional consultancies. You see each consultant’s billable rate on their resume before you interview.

Need analytics or risk talent?

Tell us what you need. We can usually share consultant profiles the same day. Read our FAQ.

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